Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://lockvid.com website (the "Service") operated by LockVid ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the video time capsule Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
LockVid is a video time capsule service that allows users to record or upload videos and schedule them for delivery to themselves or others at a specified future date. The Service enables users to create meaningful video messages that can be delivered days, months, or years into the future.
By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
You will receive delivery notifications when your scheduled videos are sent, and reminders about upcoming deliveries as configured in your account settings.
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or LockVid cancels it. You may cancel your Subscription renewal by contacting LockVid customer support team or by canceling the Subscription from your account dashboard.
A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide LockVid with accurate and complete billing information, including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize LockVid to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, LockVid will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
LockVid may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information in order to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by LockVid until the Free Trial has expired. On the last day of the Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected. At any time and without notice, LockVid reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
LockVid, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
LockVid will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Certain refund requests for Subscriptions may be considered by LockVid on a case-by-case basis and granted in the sole discretion of LockVid.
Due to the nature of our time capsule service involving long-term storage commitments, refunds may be limited once video content has been uploaded and scheduled for future delivery.
Our Service allows you to upload, record, store, and schedule delivery of video content ("Video Content"). You are solely responsible for the Video Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By uploading Video Content to the Service, you represent and warrant that: (1) the Video Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (2) that the posting of your Video Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity.
You retain all rights to your Video Content. However, by using the Service, you grant us a limited license to store, process, and deliver your Video Content according to your specified delivery schedule. This license includes the technical rights necessary to:
You acknowledge that delivery of Video Content is subject to technical limitations, including but not limited to internet connectivity, email deliverability, and recipient availability. While we strive to deliver all scheduled content as requested, we cannot guarantee 100% delivery success rate.
You may not upload, record, or schedule delivery of Video Content that:
LockVid reserves the right to review Video Content and remove any content that violates these Terms, without prior notice.
We will make commercially reasonable efforts to deliver your Video Content at the scheduled times. However, delivery is subject to:
If we are unable to deliver your Video Content due to factors beyond our reasonable control, we will make reasonable efforts to notify you and attempt redelivery.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. We reserve the right to refuse service, terminate accounts, remove or edit content in our sole discretion.
If your account is terminated for any reason, scheduled video deliveries may be affected. We will make reasonable efforts to complete scheduled deliveries for paid accounts in good standing, but cannot guarantee delivery after account termination.
You may request account deletion, but please note that this may prevent future scheduled deliveries from being completed. Video Content scheduled for delivery will be retained only as long as necessary to fulfill delivery obligations.
The Service and its original content (excluding Video Content provided by users), features and functionality are and will remain the exclusive property of LockVid and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of LockVid.
Our Service may contain links to third-party websites or services that are not owned or controlled by LockVid. LockVid has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that LockVid shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Scheduled video deliveries for paid accounts may continue as per the delivery schedule even after account termination.
In no event shall LockVid, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; (iv) failure to deliver Video Content as scheduled; (v) loss or corruption of Video Content; and (vi) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
LockVid its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; d) the results of using the Service will meet your requirements; or e) that scheduled video deliveries will be completed without interruption or delay.
While we implement industry-standard backup procedures to protect your Video Content, you acknowledge that you are responsible for maintaining your own backup copies of important Video Content. We recommend keeping copies of videos scheduled for long-term delivery.
We strive to maintain high service availability, but cannot guarantee uninterrupted service operation. Scheduled maintenance, technical issues, or force majeure events may temporarily affect service availability. We will make reasonable efforts to notify users of planned maintenance.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at [email protected].